The possibility to provide feedback on the work of certified persons, the S2P certification service or the activities of the S2P certification organization is part of the ISO 17024 accreditation and also included to TR 17207 as a requirement for inspectors.
Let us know your feedback by email. If the feedback concerns a plan or inspection report, attach that document. If the feedback is about our service, we will thank for it as it helps to constantly improve our operations.
After a formal check, all proper feedbacks will be handled by the S2P certification board. Feedback can lead to various actions, such as addressing the issue in a update training, a note to the person in question, or even a change in the certification criteria.
Please note the following before sending feedback:
- Your contact information will be archived on the internal document (S2P-1017 feedback form).
- Your identity will not be passed on to the subject of the feedback.
- Anonymous feedback will not be processed.
Send feedback by email to firstname.lastname@example.org.